Business Process Improvement Creating Internal Controls Tools and Metrics

To bring a business process to life, beyond simply drawing a map, you need to establish internal controls, create tools that increase its efficiency, and develop metrics. These items make the process real to others.

• Internal controls: use these to identify points in the business process where mistakes can occur and explain how to prevent them. Without internal controls, human errors occur. So, spend some time identifying the potential problem spots and outline how you can avoid them.
• Tools: creating tools can help to streamline the process and avoid errors. They also help you when training new employees on how to perform their jobs. You can create tools from everyday applications you have available on your desktop - you do not need expensive software applications. Think about what you can create using standard spreadsheet software for example. Create checklists and other job aids that will help employees do their job.
• Metrics: establishing metrics will show whether the process works as planned. If you want to lose weight, how do you keep track of your progress so that you keep moving toward your goal? You probably weigh yourself at regular intervals and perhaps use an online tracking tool to view your progress. Without frequent measurement, you might easily gain the weight back. The same is true of a business process: without regular measurement, it gets outdated. So, look at what you identified as measurements of success when you began your business process improvement effort, and decide how to measure whether you are achieving your goals. You do not need to track everything you identified all at once, but focus on the key points.

When you think about metrics, consider them from the point of view of effectiveness, efficiency, and adaptability.

• Effectiveness is about quality. Think about metrics that measure whether the process produces the desired results and meet the customer or client needs.
• Efficiency is about productivity. Here you should think about the use of resources and improving the cycle time.
• Adaptability is about flexibility. Consider metrics that determine whether the process remains flexible to changing business needs.

Creating internal controls, tools, and metrics is the seventh step to improving the effectiveness, efficiency, and adaptability of your business.

Business Process Management Foundation of a Successful Enterprise

Business Process Management (BPM) generates a new layer in IT architecture. Older integration technologies act as middleware but BPM take a seat above them. Since a BPM system integrates and organizes IT assets from the users' point of view, its basic capabilities should provide obviously for human teamwork. BPM can assist enterprise to celebrate specifications of BPM and facilitate their analysis, monitoring and execution.

In BPM changes are needed and will be initiated concurrently, the BPM becomes the baseline and rallying point for integration delivering for growth of any enterprise:

• enhanced business performance •enhanced customer satisfaction • An integrated business solution • Integrated New processes • New measurement systems • A managed process environment • New devices and enablers • enhance the new expertise • Implement HR supports and incentives • enhance staff approaches and actions

To execute BPM within the enterprise, business processes, like data, will have to reside in their own ownership of the design, deployment and enhancement of business process. Similarly, alliance between partners can be enhanced when there is a frequent understanding of the processes between them. Integration of gained organization too will be easier if processes are clearly defined in a common language. An explicit understanding can also provide a tonic to BPM and outsourcing.

In conclusion the BPM stands for the next generation in the fruition of Information Systems for the enterprise who wants to grow rapidly. It has the capability to produce an impact that can surpass the impact formed by the advent of Database Management Systems. A new industry is anticipated to grow around BPM similar to what happened with data management for the enterprises. With Business process management software enterprise requires to increase all of their IT and BPM. Organize it and empower with enterprise with Information Technology Infrastructure.